Privacy Notice

Privacy Policy

September 1, 2009

Adelia Espresso TM has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you online.

1. Consent for Collection, Use and Disclosure

Your use of the Adelia Espresso TM site and/or your registration for Adelia Espresso TM products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Adelia Espresso TM site.

Adelia Espresso TM may occasionally update this Privacy Policy. When it does, Adelia Espresso TM will also revise the "last update" date at the top of this Privacy Policy. Adelia Espresso TM may make new uses or disclosures of information collected from clients, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order, and in such circumstances, Adelia Espresso TM will not inform and obtain the consent of the client prior to such change.

A client may withdraw his or her consent for collection, use and disclosure at any time by sending an email to unsubscribe. Please note that, if you do, Adelia Espresso TM may suspend its provision of products and services to you.

2. Accountability

Adelia Espresso TM collects, at the time of your registration and your sign-on to its web site, certain personal information (information that personally identifies you) which may include, but is not limited to, your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

Adelia Espresso TM has implemented this Privacy Policy to protect personal information received from its clients, and to respond to any inquiries. The Privacy Policy also provides that Adelia Espresso TM will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on Adelia Espresso TM's behalf.

Adelia Espresso TM has designated responsibility for your personal information to its Privacy Officer who ensures compliance with the principles in this Privacy Policy. Other Adelia Espresso TM individuals may be delegated to act on behalf of the Privacy Officer.

3. Purposes for Collecting Personal Information

Adelia Espresso TM collects and uses personal information for the following Identified Purposes:
 
  1. to understand client needs regarding Adelia Espresso's TM products and services;
     
  2. to develop and provide our web site and our products and services for our clients;
     
  3. to fulfill your requests for products, services or information;
     
  4. to communicate with clients and site visitors, when necessary, and to inform clients of upgrades, as well as of other products and services available from Adelia Espresso TM, its affiliates and third parties;
     
  5. to allow clients to access limited-entry areas of Adelia Espresso's TM site;
     
  6. to personalize some of our services and products for you and to deliver targeted advertisements and offers from Adelia Espresso TM and third parties;
     
  7. to bill accounts and maintain payment records;

     
  8. to comply with any applicable law, regulation, legal process or government request;
     
  9. to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the Adelia Espresso TM site or any Adelia Espresso TM product or service;
     
  10. to protect the services, products or rights of Adelia Espresso TM, including but not limited to the security or integrity of the Adelia Espresso site TM;
     
  11. to identify and resolve technical problems concerning Adelia Espresso TM's site, products and services.
Adelia Espresso TM also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4. Limiting the Collection of Personal Information

Adelia Espresso TM limits its collection of personal information to only that information which is necessary for the Identified Purposes. Adelia Espresso TM does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the Adelia Espresso TM web site, a cookie may be placed on your computer or the cookie may be read if you have visited the Adelia Espresso TM site previously. Adelia Espresso TM may use cookies to allow Adelia Espresso TM to determine which products and services you have already purchased so that Adelia Espresso TM does not provide redundant information to you, and, if you are an Adelia Espresso TM affiliate, to track Adelia Espresso TM sales made to clients referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the Adelia Espresso TM web site, you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on the Adelia Espresso TM site.

If we have obtained your credit card number, we will not share that information with any third party, though we may share it in limited circumstances with our related entities for administrative purposes only. No Adelia Espresso TM entity will ever charge your credit card for any products or services that you have not authorized in advance.

5. Disclosure, Processing and Retention

Adelia Espresso TM does not sell, rent or disclose your personal information to anyone else, except:
 

     
  1. to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 3, above);

     
  2. to Adelia Espresso TM's employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on Adelia Espresso TM's behalf for any of the Identified Purposes;

     
  3. as necessary if Adelia Espresso TM has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Adelia Espresso TM's rights or property, other users of Adelia Espresso TM's web site, products or services, or anyone else that could be harmed by such activities; and

     
  4. to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Adelia Espresso TM or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in Canada, or in any other country in which Adelia Espresso TM or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country. After your account becomes inactive (that is, if you request to be removed from our database), Adelia Espresso TM will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove Adelia Espresso TM's compliance with any applicable law.

6. Accuracy of Personal Information

Adelia Espresso TM will use reasonable efforts to keep client personal information accurate for the Identified Purposes and for minimizing the possibility of making inappropriate client decisions based on such information. Clients are responsible for informing Adelia Espresso TM about changes to their personal information. You can do this by contacting us and Adeliacoffee.com TM will use new or updated personal information it receives from clients to update its own records.

7. Security Safeguards

Adelia Espresso TM will use commercially reasonable efforts to protect clients' personal information.

8. Access to Personal Information

Adelia Espresso TM will afford you a reasonable opportunity to review the personal information in your file, upon request to the Privacy Officer at info or by writing to:

Adelia Espresso TM
6905 Jarry East
Montreal, Quebec Canada
H1P-1W7

If Adelia Espresso TM is not able to provide access to some aspect of a client's personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is Confidential commercial information or attorney-client privileged Communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Clients have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting Adelia Espresso TM or the Privacy Officer as described above. Adelia Espresso TM will promptly correct such personal information.
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